Potty Pal AI is operated by Practical AI Innovations (Individual / Sole Proprietor).
Contact: support@pottypalai.com
This policy covers the Potty Pal AI mobile apps (iOS/Android) and our marketing website.
Potty Pal AI helps parents/caregivers potty train toddlers using an AI assistant, personalized plans, and simple progress logging. The app is for adults to use on behalf of their children.
We do not sell personal data and we do not show ads to children.
Our assistant uses Google Gemini. We design prompts to avoid sending personally identifiable information about you or your child. Only the minimum context needed is used for responses.
The app is for adults. Children cannot create accounts.
Parents may add limited child information to personalize coaching.
We require parental consent before collecting child data. We present clear disclosures in-app and record consent; you can withdraw consent at any time within the app.
Contract (to provide the app), consent (for child data), legitimate interests (safety/fraud/improvements), and legal obligations.
We share only with providers that help operate the app, under strict agreements:
We may disclose information if required by law or during a merger/acquisition, with notice where legally permissible.
Encryption in transit, access controls, least-privilege practices.
Row Level Security (RLS) so users can only access their own records.
No method is perfectly secure, but we work to protect your information and address issues promptly.
Account, child profiles, potty logs, and AI messages are kept while your account is active.
When you delete your account in-app, associated personal and child data are deleted from active systems within 30 days, except where we must retain limited records to meet legal obligations (e.g., taxes/purchases). Backups purge on normal cycles.
We may retain de-identified, aggregate statistics.
Access, correct, or delete your information.
Withdraw consent (including parental consent) at any time; if withdrawn, we stop processing child data and may delete related records unless retention is legally required.
EEA/UK: object/restrict, portability, and complaint rights with your data protection authority.
Use in-app settings or contact support@pottypalai.com.
Potty Pal AI provides educational coaching and general guidance only. It is not medical advice and is not a substitute for professional care.
We will post updates in the app and on our website and update the effective date.